注:隐私政策有中文和英文两个版本,英文版在最后。
Note: The privacy policy has two versions, Chinese and English, with the English version at the end.
颐畅智能隐私政策
最新更新日期:2024年1月26日
佛山颐畅智能科技有限公司(以下简称“颐畅智能”或“我们”) 致力于保护用户(以下简称“您”)的个人隐私,本移动隐私政策 (以下简称“政策”)阐述了在您使用下列服务、产品和相关移动应用程序 (以下统称为“产品”或“服务”)期间,我们是如何处理个人信息并保障信息。
一、定义
1.1、个人信息,是指单独或者与其他信息结合能识别特定自然人身份或者反映特定自然人活动等情况的各种属于特定自然人特有的信息。
1.2、个人敏感信息,指自然人身份证号码、手机号码、个人生物识别信息,银行账号,财产信息,通讯地址,行踪轨迹,14周岁以下 (含)儿童的个人信息等的特定自然人的重要的个人信息。
二、我们收集哪些个人信息?我们不主动收集用户个人信息
2.1、反馈,当您使用我们的产品中的反馈与建议功能时,我们会收集您的电子邮件地址、手机号码和反馈内容,以便联系及时处理您的反馈问题。我们不主动收集这些信息,也不对每个用户收集此类信息。
2.2、支持与售后,当您需要我们对产品作安装、使用等技术支持讲解咨询及售后处理时,我们需要记录您的必要联系方式,比如邮箱地址、电话等,以便联系及时处理您的需求或问题。
2.3、设备信息,在使用蓝牙芯片的产品中蓝牙芯片自带设备特征码即MAC地址 (以下简称MAC) APP会记录您使用的产品的蓝牙芯片MAC,存储在您自己手机中,作为区分识别不同的设备用。在使用WIFI的产品中,比如远程网关,APP同样会记录识别WIFI芯片的MAC,同样存储于您的手机中。
2.4、远程控制,在配置网关时,作为与颐畅智能关联的第三方服务器需要识别您的网关设备MAC,存储于服务器,仅用于区分识别设备使用。
2.5、在配置远程网关时,您需要输入您家里的WIFI密码以获得允许验证通过,这个密码我们不收集,也无法知道。在对设备设置您的密码时,您设置的密码存储于您的手机中,我们不收集也无法知道请你妥姜句答。
2.6、在APP中对设备设置头像时,头像的图形信息存储于您的手机中,我们不收集。请注意图形的合法性,使用不合法的图形会受到相应法律处理。
2.7、在APP中对设备命名时,命名的名称信息存储于您的手机中,我们不收集。请注意文本的合法性,使用不合法的文本会受到相应法律处理。
2.8、在APP中对场景命名时,命名的名称信息存储于您的手机中,我们不收集。请注意文本的合法性,使用不合法的文本会受到相应法律处理。
2.9、使用信息,在您使用远程网关时,我们的服务器会自动记录设备连接状况,以区别不同的设备,是以MAC为条目,我们没有MAC与用户电话等的一一对应关系,因此不会也无法收集您的其他信息。
2.10、位置信息,我们不会收集您的位置信息,但安卓系统打开蓝牙功能需要启用位置信息,我们不收集任何位置信息。
2.11、在使用我们蓝牙产品及功能时,APP与产品建立交互时需要打开您的手机的蓝牙开关,我们不收集任何信息。
三、我们处理您的信息的目的
3.1、为您提供服务:仅您需要咨询、售后等服务的需要与我们联系时我们才会记录您的个人信息。用于提供您请求或购买的产品和服务,此类处理的法律依据是根据我们的使用条款履行我们与您的合同。
3.2、改善我们的服务,我们可能不定时的检查维护服务器及远程产品的运营情况,会检查您的设备MAC运营情况(我们没有MAC与用户的一一对应关系信息)。这类信息对于服务的实现及保障较为重要,您可能无法选择不接收。此类处理的法律依据是根据我们的使用条款履行我们与您的合同。
四、合规
我们会在我们认为必要或适当的情况下处理您的个人信息:遵守适用的规律法规:遵守法律程序:响应公共机构和政府当局的要求:履行我们的条款和条件:保护我们的运营、业务、系统保护我们和/或包括您在内的其他用户的权利、隐私、安全或财产:以及寻求可用的补救措施或限制我们可能需要提供的损害赔偿。
4.1、如果处理您的个人信息的目的发生任何变化,我们将在我们的网站上将此类变化通知到您,或者您重新安装APP也可看到最新个人信息的使用目的。
4.2、我们与谁共享您的个人信息,我们不主动收集储存您的个人信息,不向第三方共享您的个人信息,如果需要我们将仅以您知晓的方式共享您的个人信息,我们可能会与下列参与者共享您的个人信息或在我们认为必要或适当的情况下:遵守适用的法律法规,响应政策政府或类似公共机构需要 (可能不会也无法提前通知您),设备MAC码 (出于第三方服务器的登录与管理用处) : 当发生重组、合并、出售、合资、让渡、或其他处置我们全部或部分业务、资产或股票的情况时:履行我们的条款和条件:保护我们的运营、业务和系统保护我们和/或包括您在内的其他用户的权利、隐私、安全或财以及寻求可用的补救措施或限制我们可能需要提供的损害赔偿向公司旗下的子公司或附属公司披露您的个人信息,以开展业务活动需要。除以上所述,我们仅在您同意的情况下向其他第三方披露您的个人信息。
五、如果您想进一步了解我们的安全保障措施,您可以通过本政策直接联系我们。
5.1、如果您决定通过电子邮件向我们发送请求,请说明您希望更改哪些信息,您是否希望将您的个人信息从我们的数据库中删除或者您希望我们在使用您的个人信息时受到哪些限制。请注意,出于安全考虑,我们可能会在进一步处理您的请求之前要求您核实身份。
5.2、您可以:要求访问我们处理的与您相关的个人信息;要求我们纠正与您相关的不准确或不完整的个人信息要求暂时或永久限制我们处理您的部分或全部个人信息要求我们基于您的同意或与您签订的合同处理您的信息,以及我们自动处理您的信息时向您本人或第三方传输个人信息:当我们基于您的同意或我们的正当利益使用您的个人信息时,选择反对或拒绝我们使用您的个人信息。
六、安全保障措施
我们采取商业上合理的物理、管理和技术保障措施,以维护您的个人信息的完整性和安全性。我们提供多种安全保障策略,以有效确保用户和设备的信息安全。在设备访问方面,我们采用我们专有算法保障数据隔离、访问认证和授权申请。在数据通信方面,支持使用安全算法和传输加密协议以及基于动态密钥的商业级信息加密传输进行通信。在数据处理方面,采用严格的数据过滤和验证以及完整的数据审核流程。在数据存储方面,用户的所有机密信息将进行安全的加密处理以便存储。
七、信息保留期限我们将在达成本政策所述目的的最短期限内处理您的个人信息除非根据特定法律要求需要保留较长时间。我们将根据个人信息的数量、性质和敏感性决定适当的保留期限,在保留期限结束后,我们将销毁您的个人信息。如果我们出于技术原因无法销毁信息,我们将采取适当措施防止您的个人信息被进一步使用。
八、关于政策变更的声明能会根据信息实践变化对本APP进行更新。如果我们作出任何重大变更,我们将通过我们的网站通知您,我们建议您定期浏览我们的网站,以获取有关隐私做法的最新信息。
九、联系我们如果您对我们的做法或本政策存在任何疑问,请通过以下方式联系我们:
佛山颐畅智能科技有限公司
通讯地址:广东佛山市顺德区富安工业区粤力工业园
Yichang Intelligent Privacy Policy
Latest update date: January 26, 2024
Foshan Yichang Intelligent Technology Co., Ltd. (hereinafter referred to as "Yichang Intelligent" or "We") is committed to protecting the personal privacy of users (hereinafter referred to as "You"). This mobile privacy policy (hereinafter referred to as "Policy") explains how we process personal information and safeguard information during your use of the following services, products, and related mobile applications (hereinafter collectively referred to as "Products" or "Services").
1、 Definition
1.1. Personal information refers to various information unique to a specific natural person that can identify their identity or reflect their activities, either individually or in combination with other information.
1.2 Personal sensitive information refers to the important personal information of a specific natural person, such as the ID card number, mobile phone number, personal biometric information, bank account number, property information, communication address, whereabouts, personal information of children under the age of 14 (including), etc.
2、 What personal information do we collect? We do not actively collect user personal information
2.1 Feedback: When you use the feedback and suggestion function in our product, we will collect your email address, phone number, and feedback content to contact and promptly address your feedback issues. We do not proactively collect this information, nor do we collect such information from every user.
2.2. Support and after-sales service. When you need us to provide technical support, explanation, consultation, and after-sales treatment for product installation, use, etc., we need to record your necessary contact information, such as email address, phone number, etc., so that we can contact you in a timely manner to handle your needs or issues.
2.3. Device Information: In products that use Bluetooth chips, the Bluetooth chip comes with a device feature code or MAC address (hereinafter referred to as MAC). The APP will record the MAC of the Bluetooth chip of the product you are using and store it in your own phone for distinguishing and identifying different devices. In products that use WIFI, such as remote gateways, the APP will also record the MAC that recognizes the WIFI chip and store it in your phone.
2.4. Remote control: When configuring the gateway, as a third-party server associated with Yichang Intelligence, it is necessary to recognize your gateway device MAC, store it on the server, and only use it to distinguish and recognize devices.
2.5. When configuring a remote gateway, you need to enter your home WIFI password to obtain permission for verification. We do not collect this password and cannot know it. When setting your password for the device, the password you set is stored on your phone and we do not collect it, so we cannot know. Please answer with confidence.
2.6. When setting up a avatar for a device in the app, the graphic information of the avatar is stored on your phone and we do not collect it. Please pay attention to the legality of the graphics. The use of illegal graphics will be subject to corresponding legal treatment.
2.7. When naming devices in the app, the named name information is stored on your phone and we do not collect it. Please pay attention to the legality of the text. The use of illegal text will be subject to corresponding legal treatment.
2.8. When naming scenes in the APP, the named name information is stored on your phone and we do not collect it. Please pay attention to the legality of the text. The use of illegal text will be subject to corresponding legal treatment.
2.9. Usage Information: When you use the remote gateway, our server will automatically record the device connection status to distinguish different devices. It is based on MAC as the entry, and we do not have a one-to-one correspondence between MAC and user phone numbers, so we will not and cannot collect your other information.
2.10 Location information, we will not collect your location information, but the Android system requires Bluetooth function to enable location information, and we do not collect any location information.
2.11. When using our Bluetooth products and features, the APP needs to turn on the Bluetooth switch of your phone to establish interaction with the product, and we do not collect any information.
3、 Our purpose in processing your information
3.1. We provide you with services: We only record your personal information when you need to contact us for consultation, after-sales and other services. The legal basis for providing the products and services you request or purchase is to fulfill our contract with you in accordance with our terms of use.
3.2. Improve our services. We may periodically check and maintain the operation of servers and remote products, and check the MAC operation of your device (we do not have one-to-one correspondence information between MAC and users). This type of information is important for the implementation and guarantee of services, and you may not be able to choose not to receive it. The legal basis for such handling is to fulfill our contract with you in accordance with our terms of use.
4、 Compliance
We will process your personal information as we deem necessary or appropriate: comply with applicable laws and regulations: comply with legal procedures: respond to requests from public institutions and government authorities: fulfill our terms and conditions: protect our operations, business, systems, protect our rights and privacy, and/or those of other users including you Safety or property: and seeking available remedies or limiting the damages we may need to provide.
4.1. If there is any change in the purpose of processing your personal information, we will notify you of such changes on our website, or you can reinstall the app to see the latest usage purpose of your personal information.
4.2. Who do we share your personal information with? We do not actively collect or store your personal information, and do not share your personal information with third parties. If necessary, we will only share your personal information in a way that you are aware of. We may share your personal information with the following participants or, if deemed necessary or appropriate, comply with applicable laws and regulations, respond to government or similar public agency needs (which may not be notified to you in advance), device MAC codes (for the purpose of logging in and managing third-party servers): in the event of restructuring, merger, sale, joint venture, transfer, or other disposal of all or part of our business, assets, or stocks: fulfill our terms and conditions: protect Our operations, business, and systems protect the rights, privacy, security, or finances of us and/or other users, including you, and seek available remedies or limit the damages we may need to provide to disclose your personal information to our subsidiaries or affiliates for the purpose of conducting business activities. Apart from the above, we only disclose your personal information to other third parties with your consent.
5、 If you would like to further understand our security measures, you can directly contact us through this policy
5.1. If you decide to send us a request via email, please indicate which information you wish to change, whether you wish to remove your personal information from our database, or what restrictions you wish us to be subject to when using your personal information. Please note that for security reasons, we may require you to verify your identity before further processing your request.
5.2. You can: request access to the personal information related to you that we process; Request us to correct inaccurate or incomplete personal information related to you, request temporary or permanent restrictions on our processing of some or all of your personal information, require us to process your information based on your consent or contract with you, and automatically transmit personal information to you or third parties when processing your information: When we use your personal information based on your consent or our legitimate interests, choose to oppose or refuse our use of your personal information.
6、 Security measures
We take commercially reasonable physical, management, and technical security measures to maintain the integrity and security of your personal information. We provide multiple security measures to effectively ensure the information security of users and devices. In terms of device access, we use our proprietary algorithms to ensure data isolation, access authentication, and authorization applications. In terms of data communication, it supports the use of security algorithms and transmission encryption protocols, as well as commercial level information encryption transmission based on dynamic keys for communication. In terms of data processing, strict data filtering and validation, as well as a complete data review process, are adopted. In terms of data storage, all confidential information of users will be securely encrypted for storage.
7、 We will process your personal information within the shortest possible period to achieve the purposes stated in this policy, unless it is required by specific laws to be retained for a longer period of time. We will determine an appropriate retention period based on the quantity, nature, and sensitivity of personal information. After the retention period ends, we will destroy your personal information. If we are unable to destroy the information due to technical reasons, we will take appropriate measures to prevent further use of your personal information.
8、 The statement regarding policy changes may be updated based on changes in information practices. If we make any significant changes, we will notify you through our website, and we recommend that you regularly browse our website to obtain the latest information about privacy practices.
9、 If you have any questions about our practices or this policy, please contact us through the following methods:
Foshan Yichang Intelligent Technology Co., Ltd
Mailing address: Yueli Industrial Park, Fu'an Industrial Zone, Shunde District, Foshan City, Guangdong Province